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FAQs

FAQs

Frequently Asked Questions

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  • Come and be fully submerged into a themed room where you and your team will have 1 hour to work together finding clues to solving puzzles, riddles, and cracking codes in order to escape. Check out our blog on this subject.

  • Kids are absolutely welcomed, but if under the age of 14 they must be accompanied by at least ONE adult over the age of 17 with them as a paying participant. Kids ages 7 or younger are not considered participants and can be in the room for free, but not recommended. Any child 7 or younger needs to be supervised at all times while playing for safety. It is highly recommended to play our escape rooms with children who are at least 12 years old. Kids younger than 12 years old tend to struggle with solving our puzzles resulting in not a very good time for everyone in the room.

  • In order to ensure you and your group have the time of your lives we allow up to 7 players in 3 of our escape rooms. We only allow 6 in Alien Escape. This will guarantee that no one is left out and that all of you are able to enjoy the game.

  • Your safety is our top priority, so we do not actually lock you in.

  • Bring you, yourself, your friends and family. Oh and your grit, wits, and winning spirits.

  • All of our rooms are private and require a minimum of 2 players.

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  • $39 per player

  • Full refunds are provided if notified 24 hours in advance. If less than 24 hours we will work with you to reschedule if an emergency arises. But no refunds if less than 24 hours notice.

  • Yes! You can absolutely sell or give your tickets away. Just call us to inform us of the new people.

  • You can take selfies, BUT we ask that no solvable puzzle is in the photo AND if you do take a selfie or photo you MUST post it to social media and tag us. We DO NOT allow video. We would like our rooms to stay private so everyone can have the same experience and have just as much fun as you had. We will take a group photo after the game is complete. If we see you taking videos we will have to ask you to leave without a refund. ALSO, we highly recommend just leaving your cellphones put away. This is more of a time to disconnect from devices and enjoy the moment.

  • Yes, all of our rooms are wheelchair accessible.

  • Heck yeah! We love to host corporate teams, church teams, school teams, and married couples.

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  • Please, arrive 15 minutes prior to your time slot. There will be players before and after you, so if you are late you may not get the full 60 minutes or even fully cancelled without a refund.

  • Yes, we will be watching and listening in order to provide you with clues/nudges as needed when needed so you have the best experience possible.

  • Our games are wide open as if you are in a normal room. Remember per fire code the doors aren’t actually locked. Our games should not be an issue if you suffer from claustrophobia.

  • At the moment we do not have any horror games. Ten Days in the Madhouse is more of a thriller, not horror. Our current games are pretty well-lit.